Account Manager

Carol Stream, IL
Full Time
Entry Level
The Account Manager (AM) is responsible for the execution of all client sales for both new and existing business in their assigned district. The AM will develop new business relationships while maintaining strong customer relationships as they follow Winter Services mission and goals.

DUTIES & RESPONSIBILITIES:
  1. Assume direct sales responsibility within their district.
  2. Develops new customer leads through sales prospecting (i.e. active research, networking, lead generation, and pipeline management).
  3. Responsible for understanding customer’s needs and positioning/promoting our services to meet those needs.
  4. Ability to work with General Manager, Operations Team, Vice President of Sales, and Senior Leadership.
  5. Ensure highly effective client communication and the achievement of agreed upon client satisfaction levels.
  6. Utilize and update CRM to reflect current and potential customers.
  7. Assist in the preparation of presentation materials for more involved bids and RFPs as needed.
  8. Create and follow a strategic sales plan to make sure client’s expectations and Winter Services goals are met.
  9. Meet or exceed client revenue target in assigned district.
  10. Participate in the preseason property inspection process for your district to ensure completion of all staking and photography by all area managers by November.
  11. Perform routine site inspections during and after events to ensure completion of all scheduled tasks on specific routes.
  12. Collect intelligence on pricing, sales, competition, clients, prospective clients, industry trends.
  13. Work to achieve and exceed overall sales goals and sales activity standards.
  14. Partner with Operations and other departments during winter season to ensure the highest level of customer satisfaction.
  15. Review and follow up with customer service feedback for your customers and work with General Manager if a corrective action plan is needed.
  16. Plan, coordinate, and execute client entertainment events/activities to help facilitate sales goals and meet annual company sales/profitability objectives.
  17. Control expenses to meet budget guidelines.
  18. Adhere to all company policies, procedures, and business etic codes.

QUALIFICATIONS:
  • High school diploma or G.E.D. equivalent required.
  • Bachelor’s degree in related field preferred.
  • Successful track record of meeting and exceeding goals.
  • Excellent communication, time management, and organizational skills
  • Proficient in Microsoft Office (i.e. Word, Excel, Outlook)
  • Ability to perform take-offs and prepare bid documents and specifications for snow and ice control services.
  • Highly flexible and adapts well to rapidly changing environment.
  • Ability to multi-task and work with pressures of deadlines.
  • Strong value system (i.e. integrity, honesty)
  • Well-developed sales skills with the capacity for continuous improvement.
  • Passionate desire to exceed and excel.
  • Organized and efficient.
  • Must have a valid driver license with a clear driving background.
  • Proficient in use of general office equipment (fax and copy machine)

Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.
 
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*